Cookie Policy

1. What Are Cookies?

Cookies are small text files that are stored on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently, improve user experience, and provide information to website owners.

This Cookie Policy explains how FlowFix Pro uses cookies and similar technologies on our website, and your choices regarding these technologies.

2. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable basic functions like page navigation, access to secure areas, and form submission. The website cannot function properly without these cookies.

Cookie Name	Purpose	Duration
session_id	Maintains user session	Session
csrf_token	Security - prevents CSRF attacks	Session
cookie-consent	Remembers your cookie preferences	1 year

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website and services.

Cookie Name	Purpose	Duration
_ga	Google Analytics - distinguishes users	2 years
_ga_*	Google Analytics - maintains session state	2 years
_gid	Google Analytics - distinguishes users	24 hours

Preference Cookies

These cookies enable the website to remember choices you make and provide enhanced, personalized features.

Cookie Name	Purpose	Duration
flowfix-theme	Remembers your theme preference (light/dark)	1 year
flowfix-locale	Remembers your language preference	1 year

Marketing Cookies

These cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user. We currently do not use marketing cookies on our website.

3. Similar Technologies

In addition to cookies, we may use other similar technologies:

Local Storage: Stores data locally on your device for faster loading and preferences
Session Storage: Similar to local storage but cleared when you close your browser
Web Beacons: Small transparent images used to track user behavior

4. Managing Cookies

Browser Controls

Most browsers allow you to control cookies through their settings. You can:

View cookies stored on your device
Delete some or all cookies
Block cookies from specific sites or all sites
Block third-party cookies

How to Manage Cookies in Popular Browsers

Chrome: Settings → Privacy and Security → Cookies and other site data
Firefox: Settings → Privacy & Security → Cookies and Site Data
Safari: Preferences → Privacy → Manage Website Data
Edge: Settings → Cookies and site permissions → Cookies and site data

Our Cookie Consent Banner

When you first visit our website, you will see a cookie consent banner. You can choose to accept all cookies or manage your preferences. Your choice will be stored for one year.

5. Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. We do not control these cookies. The third-party services we use include:

Google Analytics: For website analytics
Google Maps: For displaying our service area map
Unsplash: For website images

Please refer to the privacy policies of these services for information about their cookie practices.

6. Impact of Disabling Cookies

If you disable cookies, certain features of our website may not function properly:

You may need to set your preferences each time you visit
Some features may not work as intended
Form submissions may not work correctly
Theme and language preferences will not be remembered

7. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our data collection practices. We will post any changes on this page and update the "Last Updated" date.

8. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

FlowFix Pro

123 Plumbing Way

Memphis, TN 38103

Phone: (901) 456-2263

Email: hello@flowfixpro.com